Walfins Hot Tubs and Swim Spas
Hot Tub & Jacuzzi specialists - visit our showrooms in the South West


Our installation team will ensure that every part of the installation process goes as smoothly as possible. All this knowledge has been honed over 20+ years, and 1000’s of installations.

  • In order to install a hot tub you will need to get a few things ready first, a suitable base, electrical supply and an outside tap/hosepipe.
  • We will check all these during our site survey visit and if needed we can recommend trusted tradespeople who can get this work done.
  • We will then liaise with everyone to ensure the the timing of everything coincides with your planned installation date.

The site survey will consider your available access, and determine if there are any width restrictions, or other obstacles, which will affect the delivery.

All of our hot tubs arrive well packaged and can be put up on their side and manoeuvred in to place on our spa trolley or spa sled. Using this method we normally need a minimum 1m gap (but more on some bigger models) and level access. Where this isn’t possible, or access is restricted in some other way, a crane may be needed. We have contacts with local crane companies and can organise this for you.

To begin with, interact with us in person by visiting one of our showrooms, via the contact form, email or phone. We can talk you through the hot tubs we offer, answer any questions and give you further information and/or brochures.

Come into the Thornbury or Swindon showrooms and you’ll be greeted with a smile and given an introduction into the world of hot tubs. We can take you through the complete ranges, focus on a hot tub you are interested in, offer you a FREE wet test & show you all the accessories available.

To help you made your mind up about the right hot tub for your lifestyle & garden, we will discuss how you intent to use the hot tub, recreational, therapeutic or sports recovery. Along with occupancy, seating preference, available space etc we will recommend you some models to look at in more detail within your budget.

We can provide a variety of ways to finance your hot tub. As finance rates and deals change from time to time it is best to ask us about the deals on offer when you visit the showroom.

This stage of the process allows us give very specific advise on your installation. We will see where you want to position your hot tub in the garden and if needed to offer advice. We will also check for any access restrictions that may impact on how your hot tub will be delivered. We can also advise on the best position for the isolator switch and the routing of the electrical supply.

With your purchase decision made now is the time to prepare the base for your hot tub, sort out your electrics and ensure a outside tap is nearby for filling up the hot tub. If you wish we can connect you with trusted sub-contractors who will carry out this work. During this stage we are only ever a phone call away to help you with any issues.

We want to make this process as easy as possible for you. We will liaise with your sub-contractors i.e. electricians, ground workers to crane hire & operators, taking away any unneeded pressure from you. Rest assured we will be working hard throughout to ensure your installation is as hassle free as possible.

Once all the above has been completed our installation team will expertly deliver, position and commission your new hot tub. Our lead installer will then take you through a full demonstration of how to operate your hot tub. Equally importantly (probably more so) he will walk you through the chemical routine and show you how to ensure your hot tub stays clean and safe to use.

We have our own in-house technicians and support staff so in the unlikely event that anything goes wrong you can be assured our utmost attention and support. We also stock a full selection of chemicals which can be purchased in in store or on line. Our technicians can also provide annual servicing to ensure your hot tub is maintained for optimum use.